Business etiquette

Business etiquette is just one part of what you can learn by taking online business courses..

Business etiquette - Susie Wilson

When working in an office all day, it's important to showcase good manners and proper etiquette. The way you work or talk on a phone at home is one thing, but when you share an office with others, you need to be conscientious and respectful.   

Use these basic office etiquette and manners tips to help you act appropriately in the workplace.

1. Monitor the volume of your conversations. Be sensitive to how loudly you may be speaking. Do you notice that people down the hall comment on your conversations? That might indicate your voice is too loud. 
2. Telephone etiquette at the office is very important because if your voice is too loud or the conversation is something private, it can be disruptive to those around you. Consider closing your office door and lowering your voice whenever speaking in person or on the telephone.
3. Keep personal telephone conversations-and emails-brief and at a minimum. Be ever mindful that others are nearby and that this is a place of business. Do not use the company telephone, fax, or email, for any inappropriate and personal matters.
4. Avoid the urge to be "helpful" in areas best left to the other person to handle on their own. In some workplaces, privacy is difficult to find. If you overhear a private conversation, practice selective hearing. Your best bet for being treated as a professional at work is to keep all workplace conversations professional.
5. Sharing professional information is wonderful, gossiping is not. Only discuss personnel matters directly with specific individuals, superiors, and management. And always keep in mind business etiquette concerning confidentiality. 

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